General Whilo questions

Frequently asked questions about Whilo.

Contact Whilo
We'd love to hear from you! You can reach us at feedback@whilo.com. 
Tue, 25 Oct, 2016 at 1:09 PM
Trouble logging in
The latest version of Whilo requires an email to login- your Username will no longer work. Please try this and if you are still having issues you can rese...
Tue, 25 Oct, 2016 at 1:32 PM
The difference between 'Loves' and 'Lists'
In your Profile, your Loves is a list of items you love and have saved from anywhere (double tap in app, from safari on your phone, from desktop using th...
Mon, 24 Oct, 2016 at 4:34 PM
Updating your profile
To update your profile, tap (...) icon and then select "Settings".  Tap "Edit Profile" to update any of the following: your cover imag...
Mon, 24 Oct, 2016 at 4:27 PM
Can I see who added an item to Whilo first?
In this version of the app, you won't be able to see who added an item first – however this is something we currently record, and intend to introduce...
Mon, 24 Oct, 2016 at 4:27 PM
Can I create a List for a child or other family member?
Yes, by using the "Lists" function in your profile within the app, you can "Create a List" for anyone you'd like. This could be ...
Mon, 24 Oct, 2016 at 4:23 PM
Is there an Android version of Whilo?
Whilo is currently only available on the iOS platform; however, we are working to build an Android version soon. To receive a notification when the ...
Mon, 24 Oct, 2016 at 4:33 PM